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Shipping, Returns & Unavailability of a Product

Shipping, Returns & Unavailability of a Product

Shipping

Lovekidsbooks.com Delivery Charges in Ireland including VAT are as follows;

Standard Delivery ......€2.95

We are very happy to deliver outside Ireland but delivery costs will be quoted upon request.

In most cases the standard delivery service in Ireland is that the goods will be delivered within four to five working days.

Deliveries are done by An Post courier. As soon as the goods are dispatched we update the site with the tracking number. If you have any queries relating to the delivery of your order you can contact us via phone 01 4422309 or e-mail sales@lovekidsbooks.com.

Returns

We accept returns up to 60 days after dispatch if the goods are still in perfect condition. If you would like to return goods, contact sales@lovekidsbooks.com to request a returns document, which must be printed and attached to your parcel.

Post the goods back to us with all paperwork enclosed and we'll credit your account.

Note: postage on returned goods will be borne by the customer, unless we were at fault.

Unavailability of a Product

In the event that a product is unavailable for whatever reason, we will contact you to ask you whether you would like us to supply a suitable alternative product. We will not supply you with an alternative product unless we receive instruction from you that you wish us to do so. If you opt not to purchase an alternative product, we will refund the full value of the product and any applicable carriage charges.

 

Why Lovekidsbooks
  • 100% Irish Family Business, based in Dublin
  • Over 8000 childrens books available
  • Secure Online Shopping - By Thawte SSL
  • Need to return - no issues, 60 day terms